Support services from across Bromley come together to help residents maintain their independence

PUBLISHED: 09:04 17 April 2018 | UPDATED: 09:22 17 April 2018

Bromley Well has assisted more than 4,000 people in its initial six months. Picture: Bromley Council

Bromley Well has assisted more than 4,000 people in its initial six months. Picture: Bromley Council


New initiative Bromley Well, which supports residents and helps them to remain independent, has assisted more than 4,000 people in its initial six months.

Since October 2017, Bromley Well has brought together a variety of individual support services, including support for carers, in a partnership with voluntary organisations from across the borough.

Supporting young and adult carers, as well as older residents, people with long-term conditions, learning difficulties and mental health conditions, the service breaks down the barriers to employment, education and volunteering.

The new initiative saw existing services and contracts brought together and at the same time, an additional £1.5m was invested, with the council and Bromley NHS Clinical Commissioning Group (CCG) jointly funding these services.

A Bromley Council spokesman said: “By bringing the range of support services together, as well as providing continuity of provision, a ‘one stop shop’ approach for a range of support services has also been introduced.”

Bromley Council and CCG believe that carers’ support services play an important role in helping local people provide vital caring roles in the community, and Bromley Well provides services for adult and young carers.

So far, the service has supported almost 600 carers, and has established quarterly forums for adult and young carers as well as monthly peer support groups and drop-in surgeries for adults and fortnightly activities for young carers.

Bromley Well Young Carers have designed a logo for their service and their second newsletter has just been published, and the service will be developing an app for young carers to make services more accessible going forward.

The service is provided through a partnership of local service providers called Bromley Third Sector Enterprise, made up of Age UK Bromley and Greenwich, Bromley, Lewisham and Greenwich Mind, Bromley Citizens Advice Bureau, Bromley Mencap and Community Links Bromley.

The helpline is available seven days a week from 9am to 5pm, and support services can be accessed from Monday to Friday.

Residents wanting support, advice or information are advised to get in touch with the service by calling 0300 3309 039 or email

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