Southeastern apologises after closing disabled toilet for eight months at Bromley South

PUBLISHED: 10:37 15 August 2017

Bromley South station

Bromley South station


Passengers have complained over the lack of access

The eight month wait for a disabled toilet to return to Bromley South station is expected to end in the coming weeks.

Since December, passengers unable to use the standard toilets have been left with no option but to travel elsewhere to use better accessible facilities, after the station’s toilet began to leak.

One passenger, who asked to remain anonymous, said they had even offered to fix the toilets themselves, after seeing the toilet regularly shut at the busy station.

For the first time this year, Southeastern expects to reopen the facility by the end of the month.

A Southeastern spokesperson said: “We are sorry for the inconvenience caused to passengers by the lack of a functioning disabled toilet at Bromley South. Maintenance contractors have investigated the problem on several occasions over the past few months to identify the source of water leakage. They have since found some structural issues around the disabled toilet’s location in the station that have affected how quickly they can repair it for our passengers. We hope to resolve these problems and reopen the disabled toilet facility this month”.

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