Orpington support team wins regional care award

PUBLISHED: 09:23 04 February 2016 | UPDATED: 10:41 09 February 2016

Care Awards winners

Care Awards winners


Staff from Certitude will now go through to the National Great British Care Awards in Birmingham

A team of support staff from Orpington, who support a man with complex learning difficulties, has won a regional care award.

Staff from Certitude were presented with the London Regional Great British Care Award for best support team at a black tie even in the capital last week, and will now go through to the national awards in Birmingham in the spring.

The team were nominated for the award by Louise Matlock - sister of the affected individual, Edward - who is delighted in the improvement in her brother’s lifestyle, since moving to his Orpington home in 2011.

This was after spending 56 years in various hospitals since the age of eight.

She said: “I don’t want to dwell on his life before but it was often not very good and it was certainly very, very dull.

“Now, he lives in a smart, comfortable home with a bedroom that reflects his personality, his health is back on track after a long period of neglect, he shops, lunches, goes bowling and to church and has great days out at the darts at Frimley and Brands Hatch for the motor racing.

“He laughs a lot and relates to other people in a way he hasn’t done for years.

“The team that support him are all wonderful - they have made Edward’s life joyful and made me so happy too.

“Edward is living as normal a life as he possibly can and being supported by such wonderful people.

“Everything they do for him is done with such love and when they talk, they speak from the heart, not with jargon and buzzwords.”

Certitude deputy house manager, Sara Monaghan, who is part of the team that looks after Mr Matlock, said: “It’s really powerful to receive such incredible feedback from a family member and so nice to know that Louise feels Edward is thriving.

“Being nominated for this award was a real boost for the whole team; it was fun to dress up and enjoy a great night out.

“We didn’t expect to win so when our name was called out we were amazed.”

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