‘Inadequate’ Bromley GP practice which cares for over 5,000 people is plunged into special measures

PUBLISHED: 17:10 03 May 2017 | UPDATED: 17:12 03 May 2017

Sundridge Medical Practice

Sundridge Medical Practice


It follows an inspection in December

A follow-up inspection at a Bromley GP practice has seen it plunged into special measures.

Details of Dr Atul Arora’s surgery at Sundridge Medical Practice in Bromley Lane, which cares for around 5,100 people, were published last summer, revealing the surgery required improvement, according to CQC inspectors.

A follow up inspection in December failed to see an improvement, and the surgery was plunged one step lower, to an ‘inadequate’ rating which now leaves it in special measures.

At the time, inspectors failed to be given any evidence that three members staff there were insured against malpractice, an issue which has since been addressed.

Improvements to managing medicines, and the installation of oxygen and a defibrillator were noted, but inspectors noted there no was no system for monitoring the condition of the defibrillator, and the system for managing medicines was “still not effective”.

The practice must now:

• Assess, monitor and improve the quality and safety of the services provided.

• Ensure that medicines and equipment are appropriately managed.

• Ensure recruitment checks are conducted prior to the employment of new staff.

• Ensure that persons employed receive appropriate training.

• Ensure that relevant records for persons employed are obtained and suitably maintained, and all practice policies are fit for purpose.

• In addition the provider should review and improve how patients with caring

Responsibilities are identified and recorded on the clinical system to ensure that information, advice and support is made available to them.

Ursula Gallagher, deputy chief inspector of general practice, at CQC said: “We are very disappointed to find that the situation at Dr Atul Arora’s practice has not improved and that we must now place it into special measures. Services placed in special measures will be inspected again within six months. Special measures will give people who use the service the reassurance that the care they get should improve.

“The service will be kept under review and if needed could be escalated to urgent enforcement action. Where necessary, another inspection will be conducted within a further six months, and if there is not enough improvement we will move to close the service.”

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