Freedom Pass renewal - look out for your letter

PUBLISHED: 10:22 07 November 2014 | UPDATED: 10:22 07 November 2014


Pass holders will need to renew their passes online or through the post

Bromley residents with Freedom Passes expiring at the end of next March will soon receive a letter explaining how to renew their pass.

The Freedom Pass allows older adults to travel on public transport for free across the capital – as well as on local bus services throughout England at certain times – and is Europe’s most comprehensive free travel scheme.

Around 860,000 of the 1.3 million older person’s Freedom Pass users across London will renew their passes between November and December – including 55,000 in Bromley.

Pass holders are being encouraged to renew online between November and December. The process takes only a few minutes and has been carefully designed to be as straightforward as possible. Anyone unable to renew online can do so through the post using the form enclosed with their letter, though renewals are no longer possible at the Post Office.

Anyone whose older person’s pass expires on March 31 next year is entitled to a new one, provided they still live in London – all they have to do is wait until their letter arrives and then follow the instructions. New passes can be used as soon as they are received, there is no need to wait for the old ones to expire though these should be destroyed. People are advised not to panic if others have their letters and they are still waiting – all letters will arrive by the end of December.

Executive member for resources Graham Arthur said: “Bromley spends nearly £10 million a year on Freedom Passes, so this is an incredible benefit for our older people.

“Once residents receive their renewal letter, they should go online and follow the simple instructions to renew the pass if they still need it. Those without internet access at home can do so in the borough’s libraries.”

If you value what this story gives you, please consider supporting the Bromley Times. Click the link in the orange box above for details.

Become a supporter

This newspaper has been a central part of community life for many years. Our industry faces testing times, which is why we're asking for your support. Every contribution will help us continue to produce local journalism that makes a measurable difference to our community.

Latest from the Bromley Times