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Commuters suffer as train monitors fail

PUBLISHED: 16:34 27 May 2009 | UPDATED: 10:30 12 August 2010

THOUSANDS of commuters faced disruption at a busy train station after information monitors broke down. Passengers have been unable to see train times and information at Bromley South station for three weeks since May 2. The problem was finally fixed las

THOUSANDS of commuters faced disruption at a busy train station after information monitors broke down.

Passengers have been unable to see train times and information at Bromley South station for three weeks since May 2. The problem was finally fixed last Friday

Staff are investigating whether a train severed the fibre optic cable which controls the screens.

A spokesperson for Southeastern Trains, which controls the station, said: "We apologise for the inconvenience it caused to passengers.

"We had obtain permission from Network Rail to get on to the tracks where the cable. The work wasn't an emergency which is which is why it has taken so long. The cable carries all the information to the screens.

"Staff were on hand to help passengers and we put up posters.

"It has taken longer than we had anticipated.

"We realise it has caused an inconvenience. We are investigating whether a train ran over the cable or whether it worked itself loose.

"Bromley South is one of our busiest stations and we would rather have trains running than stop them to fix the screens although we know it is frustrating for passengers.

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