Bromley Trading Standards issue warning over scam Royal Mail emails

PUBLISHED: 17:03 06 December 2013 | UPDATED: 17:03 06 December 2013

A warning has been issued to Bromley residents after a spate of scam emails claiming to be from Royal Mail.

Trading Standards have urged residents not to respond to these messages, which claim a parcel has been “detained” by the Royal Mail and asks the recipient to fill out a form.

Another variation claims the recipient has a tracked item awaiting collection.

The email contains a virus that might compromise personal information if opened.

Cllr Tim Stevens, executive for public protection and safety, said: “At this time of year we must all be on our guard against fraudsters trying to obtain personal information through clever and carefully prepared emails, texts and letters.

“Unless you are certain who or where they have come from just ignore or delete the request.”

The Royal Mail is aware of this scam, and provides the follow advice:

- Royal Mail will never send you an email asking for credit card numbers or other personal or confidential information.

- Royal Mail will never ask you to enter information on a page that isn’t part of their website.

- Royal Mail will never include attachments unless the email was solicited by you and sent from a recognised member of Royal Mail staff.

For further advice on scams, Trading Standards advise contacting Action Fraud on 0300 123 2040, or visit

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